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Shipping
All sales are shipped FOB from our warehouse. All shipments will go via cost effective courier without declared value, unless otherwise specified.
For all third party shipments, it is the responsibility of the invoiced customer to verify the quantity, quality and accuracy of the goods delivered, prior to any decorating.
Terms
All first time orders will be shipped COD (Cash On Delivery)
Terms are net 30 days after approved credit
Other means of payment include VISA, MASTERCARD, CERTIFIED CHEQUE, MONEY ORDER, CASH OR via PAYPAL
Penalties will be applied to all accounts past due 30 days at the rate of 2% per month (24% per annum) on the outstanding balance.
We will withhold all shipments without notification on past due accounts.
NSF cheques will incur a $25 handling charge. Prices are subject to change without notice.
For best results, follow the label care instructions. Actual shrinkage will depend upon care. For minimum shrinkage, initially wash in cold water and hang to dry.
Fabric Colours
Returns
No returns will be accepted without a return authorization number (RA#)
All returns must be shipped freight prepaid, and no returns will be accepted after 10 days of shipment.
Claims for shortage, damage, or any other discrepancy must be made within 5 days of invoice date and will be shipped back to our warehouse at our expense.
All returns will be subject to a 15% restocking charge.
Decorated USBs will not be accepted for any reason.
Samples
Samples are available at a 20% discount price. Non returnable and non-refundable.
Purchase Order
Purchase orders must be made in writing, either by fax or email. If you have any questions, please contact us at: Tel: 416-829-7146 or 416-629-2309
Custom Options
Our custom program offers a wide selection of styles, fabrics and colours. Please call for specific style options, pricing and delivery times. Private labeling and blister packaging is available on minimum quantities of 500 pieces, at a nominal cost.
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